KHON KAEN – The Office of Academic , Khon Kaen University (KKU) is pushing forward with its digital transformation strategy by equipping support staff with Generative AI skills to streamline administrative tasks and promote lifelong learning.
On February 20, 2026, Assoc. Prof. D.V.M. Dr. Chuchat Kamollert, Director of the Academic Service Bureau, presided over the opening of a workshop titled “AI for Modern Administrative Work: Reducing Work Time, Increasing Efficiency with Generative AI.” The session was attended by 78 support staff members and interested individuals aimed at integrating artificial intelligence into document processing and organizational management.
Assoc. Prof. D.V.M. Dr. Kamollert emphasized that digital technology is rapidly reshaping the workplace. “Artificial Intelligence is no longer just an option; it has become a crucial tool for driving maximum efficiency, especially in administrative work, which acts as the gears driving the organization,” he stated.
He noted that utilizing AI to manage heavy workloads not only reduces processing time but also increases accuracy and work quality. This initiative aligns with the Bureau’s mission to provide “Short Courses” that respond to the evolving demands of modern society.
The workshop was led by Assoc. Prof. Dr. Kanda Saikaew, a digital technology expert from KKU’s Faculty of Engineering. The curriculum was designed to provide hands-on experience across three key dimensions:
- Basics and Application: Understanding safe and ethical AI usage, alongside techniques in “Prompt Engineering” to generate precise results.
- Innovation in Documentation: Using AI to draft official correspondence, proofread documents, and create modern, visually appealing presentations.
- Management Efficiency: Utilizing AI for automated evaluations, recording and summarizing meeting minutes, and retrieving information from large document databases.
The training underscores the Academic Service Bureau’s commitment to serving as a central learning hub, dedicated to upskilling personnel and supporting sustainable development in the Thai workforce through advanced technology.
